👋 Hi, I'm Sam.

In-home tech help, done right.

New phone, smart TV, Wi-Fi, computer — whatever it is, I drive to your home in Pasco or anywhere in the Tri-Cities and don't leave until it works.

📞 Call (509) 713-2655 Or send a message

★★★★★ 5.0 on Google · "patient and clear" — every review

Real Google reviews

Don't take my word for it.

★★★★★

"Patient and helpful. Set up my Facebook page and explained everything clearly."

— Eman K.

★★★★★

"Fast, professional, patient — and fair pricing. Fixed my tech issues quickly."

— slidethruthevenue

★★★★★

"Helpful, fast, knowledgeable. Set up my Mac mini and remote access to my PC."

— Mohammed Nour

★★★★★

"Cleaned up my balance sheet and explained everything in simple terms."

— Wayne TV

What I help with

If it has a screen or a plug, I can help.

Most calls are about one of these. Don't see yours? Just ask.

Phones

iPhone or Android — calls, contacts, photos, FaceTime, voicemail.

TVs & streaming

Smart TVs, Roku, Fire Stick, Netflix — set up so you can actually use it.

Wi-Fi & internet

Slow internet, dead spots, devices that won't connect, password resets.

Computers

Email, printing, passwords, backups, slow PCs, virus checks.

Smart home

Thermostats, doorbell cameras, smart speakers, plugs — anything Wi-Fi.

Social & family video

Facebook, video calls with the grandkids, photo sharing — set up safely.

"Show me how" lessons

One-on-one walkthroughs at your pace, until you feel confident.

Just about anything else

If it's giving you a headache and it's plugged in or charged, give me a call.

A little about me

I started this because I watched my parents struggle.

My parents are smart. They're capable. But every time their phone updated, their TV remote stopped working, or their Wi-Fi got weird, the tech world made them feel like they didn't belong in it.

That's the gap I close. I drive to your house, take the time, and explain things without making you feel rushed or behind the times. I leave you with written notes you can keep, so you can do it again on your own.

If something tech is making your week harder than it should be — call me.

— Sam

Recent house calls

A few things I've fixed lately.

Phone setup

iPhone, contacts, photos. 1-hour visit.

Smart TV + Roku

Netflix, YouTube, news app — all set.

Wi-Fi rescue

Slow signal in the back room. Fixed in 45 min.

Mac mini setup

Plus remote access to a PC — both working clean.

My promise to you

No rushing. No condescension. No tech-talk.

Five things I commit to on every visit. They're the reason every review on Google is five stars.

✓Clear explanations. No acronyms, no jargon, no eye-rolls.
✓No rushing. We go at your pace. Always.
✓Written notes. So you can do it again later, on your own.
✓Honest pricing. Quote up front. No surprises.
✓No fix, no charge. If I can't solve it, you don't pay.

Easiest way to reach me

Just give me a call.

Tell me what's going on. I'll give you an honest, up-front quote — free.

📞 (509) 713-2655

Mon–Sat by appointment · Same-day visits when available