In-home tech help in Richland.
And across the Tri-Cities.
Computers, Wi-Fi, printers, and new devices, handled at your kitchen table. Serving Richland, West Richland, Kennewick, and Pasco. No jargon, no rushing.
Richland, WA
In-home tech help in Richland, explained like an adult.
Richland has a lot of people who spent their careers around serious technical work, and then retired into a world of app updates, two-factor codes, and streaming apps that move the buttons every few months. Being sharp has nothing to do with it. The tools changed, and nobody sent a manual.
So I do not talk down to anyone in Richland. I tell you what is actually happening, what I am changing, and why. If you want the technical version, you get the technical version. If you just want it working again, that is fine too.
What I get called for most in Richland
- Computer tune-ups, slow startups, storage warnings, and cleaning out software that should not be there
- Home Wi-Fi, router replacement, dead spots, and getting every device back on after a change
- New device setup, moving everything off the old machine or phone without losing files, photos, or passwords
- Printers and scanners, wireless setup and the offline problem that never quite goes away
- Email and passwords, account recovery, and getting a password system you can actually live with
- Scam protection, spotting the fake Microsoft popup and the phone call that claims your account is locked
In-home or remote, your call
An in-home visit in Richland is $149. If the problem can be solved without me driving over, remote support is $75 and often takes under an hour. I will tell you which one your problem needs instead of selling you the more expensive option.
Five stars on Google. Same person every visit, and you have my actual cell number.
Common questions
Richland tech help, answered
Do you serve all of Richland and West Richland?
Yes, both, along with Kennewick, Pasco, and the surrounding Tri-Cities area. There is no extra travel charge inside the Tri-Cities.
What does tech support in Richland cost?
An in-home visit is $149 and remote support is $75. The price is quoted before any work begins, so there are no surprises at the end.
Can you fix it without coming to my house?
Often, yes. With your permission I can connect remotely and fix software problems, email, passwords, and settings while you watch. Anything involving hardware, cables, or a router usually needs a visit.
I just got a new computer. Can you move everything over?
Yes. New computer and new phone setup is one of my most common jobs, including files, photos, contacts, email, printers, and passwords, set up the way you actually use them.
How do I know a call or popup is a scam?
The short version: real companies do not call you about a virus, and real warnings never include a phone number to call. If you are unsure, do not click and do not call the number. Call me instead.
Do you offer ongoing support instead of one-time visits?
Yes. The membership is $49 a month and covers priority help when things come up, which works well if you would rather just call someone than schedule a visit every time.
Ready when you are
Call or text (509) 713-2655, or send a message and I’ll get back to you the same day. You can also read more about in-home tech help for seniors or websites and AI tools for small business.